Adesso Communications is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard personal data, in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. As a data controller, we are responsible for determining how and why personal data is processed.
Scope and Purpose
This GDPR Policy applies to the personal data we collect and process about our customers, clients, partners and website visitors. Our goal is to provide clear information about our data handling practices, ensuring transparency and protecting the rights of individuals.
Data We Collect
We collect personal data for various legitimate business purposes. This includes:
- Identification Information: Name, job title and company details.
- Contact Information: Email address, phone number, postal address.
- Transactional Information: Records of services purchased, billing details and payment methods.
- Usage Data: Information about how you interact with our website and services, including IP addresses, browser type and device data.
Lawful Basis for Data Processing
Under GDPR, we process personal data only when we have a lawful basis to do so, which may include:
- Consent: When you have given clear consent for us to process your data.
- Contractual Necessity: When data processing is required to fulfil our contractual obligations.
- Legal Obligation: When we are legally required to process data.
- Legitimate Interests: When processing is necessary for our business operations, provided these interests are not overridden by your rights.
How We Use Personal Data
We use personal data for the following purposes:
- Providing, managing and improving our services.
- Communicating with clients about services, updates and inquiries.
- Processing transactions and managing payments.
- Complying with legal obligations.
- Enhancing the user experience through analytics and site improvements.
Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law. Once data is no longer needed, it is securely deleted or anonymised.
Data Security
We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, alteration, disclosure or destruction. These measures include, but are not limited to, secure servers, encryption and restricted access protocols.
Data Sharing and Transfers
We do not sell or rent personal data. We may share data with trusted third parties to assist in providing our services, such as payment processors and IT service providers. All data sharing is conducted under strict confidentiality agreements and third parties are required to adhere to GDPR standards.
For any data transfers outside of the European Economic Area (EEA), we ensure adequate safeguards are in place, such as EU Standard Contractual Clauses or equivalent legal mechanisms.
Your Rights
As a data subject under GDPR, you have the following rights:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Correct any inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data, subject to certain conditions.
- Right to Restrict Processing: Request limitations on how your data is processed.
- Right to Data Portability: Obtain your data in a structured, commonly used format.
- Right to Object: Object to data processing based on legitimate interests or for direct marketing purposes.
- Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact our Data Protection Officer at: [email protected].
Cookie Policy
Our website uses cookies to enhance your browsing experience, collect analytics and improve functionality. For more details on how we use cookies and how you can manage them, please refer to our Cookie Policy: https://adessocomms.co.uk/cookie-policy-2/
Data Breaches
In the event of a data breach, we will promptly assess the risk to your personal data and if appropriate, notify the Information Commissioner’s Office (ICO) and affected individuals within the required 72-hour period.
Updates to This Policy
We may update this GDPR Policy periodically to reflect changes in our practices or legal obligations. Any changes will be posted on our website and we encourage you to review this policy regularly.
Contact Information
If you have questions, concerns or would like further information about our data protection practices, please contact:
Data Protection Officer (DPO):
Adesso Communications
Email: [email protected]