Microsoft Teams Phone System

A Microsoft Teams Phone System is a comprehensive, cloud-based telephony solution that integrates seamlessly within Microsoft Teams. This powerful system allows businesses to streamline their phone communications alongside other collaboration tools, such as chat, video conferencing and file sharing. By adopting the Teams Phone System, organisations can transform Microsoft Teams into a fully functional business phone system, effectively replacing traditional PBX (Private Branch Exchange) systems with a modern, flexible solution.

key features:

• Calls to Landlines and Mobiles: Teams Phone System enables users to make and receive external phone calls to any number (landlines or mobiles) directly within the Teams app.
• Call Routing and Management: It provides PBX-like features such as call transfer, forwarding, voicemail, call queues, and auto attendants.
• Device Flexibility: Users can make and receive calls from their computers, smartphones, desk phones or any Teams-enabled device.
• Integration: Since it’s part of Microsoft 365, it integrates seamlessly with other Microsoft services like Outlook, Calendar and Contacts.
• Cloud-based: No need for on-premise hardware, reducing maintenance and infrastructure costs, while allowing easy scalability for businesses of all sizes.

By adopting the Microsoft Teams Phone System, organisations can unify their communication solutions, enabling seamless collaboration and enhancing overall productivity whilst significantly reducing maintenance and infrastructure costs.

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